ISO 9001: Quality Management System

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ISO 9001: Quality Management System

Overview In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, …

£25 ex Vat

Level: Intermediate
Duration: 8 hours, 35 minutes
Modules: 85 Modules
Students: 6

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Overview

In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory.

You Will Learn The Following Things:

Understand ISO 9001's structure and key definitions.
Identify roles and responsibilities in quality management.
Recognise quality management principles and their applications.
Analyse major alterations and updates to the ISO 9001.
Evaluate organisational performance through set objectives.
Use tools for efficient quality management system application.

This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever.

Details

Perks of learning with PTEC

Process of Evaluation

After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

After completing the ISO 9001: Quality Management System course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).

Who Is This Course for?

This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you’re a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards.

Requirements

There is no prerequisite to enrol in this course. You don’t need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course.

Do note: you must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.

Career Path

Quality Assurance Manager - £35K to £50K/year.
ISO 9001 Auditor - £30K to £45K/year.
Quality Systems Coordinator - £28K to £42K/year.
Quality Improvement Specialist - £32K to £48K/year.
Compliance Officer (Quality) - £27K to £40K/year.

Course Curriculum

Course Structure
	Course Structure	00:07:00
Critical Definitions
	What is Quality	00:00:00
	What is ISO	00:08:00
	What is a System – Management System	00:02:00
	What is Policy – Quality Policy	00:06:00
	What is Vision, Mission & Strategy	00:03:00
	QA Vs QC	00:06:00
	Effectiveness Vs Efficiency	00:06:00
	Verification Vs Validation	00:11:00
	Conformity Vs Nonconformity Vs Defect	00:04:00
	Correction Vs Corrective Action Vs Preventive Action	00:08:00
	Risk & Preventive Action	00:06:00
	What is Competence	00:03:00
	What is the Context of the Organization	00:05:00
	Who are the Interested parties	00:03:00
	What are the Needs & expectations	00:05:00
	Management System Requirements	00:01:00
	Who is a customer	00:02:00
	What is Customer Satisfaction	00:06:00
	Product Vs Service Vs Process	00:05:00
	Document Vs Record	00:06:00
	What is Customer Complaint	00:02:00
	Measuring Vs Monitoring Vs Performance	00:02:00
Who is Responsible
	Who is Responsible	00:12:00
	Responsibility Vs Accountability	00:02:00
Quality Management Principles
	Quality Management Principles	00:17:00
Major Changes
	ISO 9001:2015 Core Concepts	00:08:00
	Major terminology Differences	00:04:00
	Documented Information	00:07:00
	Major changes – Organizational Knowledge	00:05:00
	Major changes – Risk Based Thinking	00:06:00
Process Approach
	Process Approach Concept-1	00:04:00
	What is PDCA	00:05:00
	Process Approach Concept-2	00:03:00
	Process Approach in ISO 9001:2015	00:04:00
	Key Benefits	00:07:00
	PDCA in ISO 9001 2015	00:10:00
Context of the Organization
	Understanding the Organization and its Context	00:08:00
	Internal & External issues	00:03:00
	SWOT Analysis	00:06:00
	Interested Parties & their Needs & Expectations	00:03:00
	KANO Model	00:10:00
	Understanding the context – Summary	00:08:00
	Choosing your Strategic Objective	00:05:00
	Strategic Map Examples-1	00:03:00
	Strategic Planning Process	00:06:00
	What is a Vision	00:06:00
	How to Create a Vision Statement	00:08:00
	What is a Mission	00:06:00
	SMART GOAL	00:06:00
	SMART Goal Example	00:04:00
	Strategic Map Examples-2	00:10:00
	Context Chapter Summary	00:07:00
Quality Objectives
	Quality Objectives & Planning	00:05:00
	ISO & SMART	00:02:00
	Objectives Origin	00:06:00
	Objectives Examples	00:07:00
	Goal Vs Objective-1	00:07:00
	Goal Vs Objective Example	00:02:00
	Goal Vs Objective-2	00:10:00
Performance Evaluation
	Performance Evaluation in ISO 9001:2015	00:10:00
	Customer Satisfaction	00:06:00
	Analysis & Evaluation	00:12:00
	Key Performance Indicators	00:08:00
	Dashboard Examples	00:07:00
	Management Review Meetings	00:11:00
	Improvement	00:16:00
	Nonconformity & Corrective Action	00:06:00
	Nonconformity & Corrective Action Example	00:06:00
	Nonconformity & Corrective Action Origin	00:06:00
	Continual Improvement	00:01:00
	Analysis Mindset	00:09:00
	Quantitative Vs Qualitative	00:16:00
Now What
	Now What?	00:11:00
	Course Summary	00:10:00
Helpful Tools
	SIPOC	00:06:00
	Flowcharts	00:04:00
	Control Charts	00:04:00
	Cause and Effect Diagram	00:06:00
	Pareto Chart	00:07:00
	5 WHYs	00:03:00
	Other Tools	00:08:00
	Finally!	00:01:00
See you soon
	Bonus Lecture	00:02:00
Assignment
	Assignment – ISO 9001: Quality Management System	00:00:00