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Overview This course will unlock your full potential and will show you how to excel in a career in . …
This Hotel Management with Hotel Receptionist and Hospitality Management course will unlock your full potential and will show you how to excel in a career in Hotel Management with Hotel Receptionist and Hospitality Management. So upskill now and reach your full potential. Everything you need to get started in Hotel Management with Hotel Receptionist and Hospitality Management is available in this course.
Learning and progressing are the hallmarks of personal development. This Hotel Management with Hotel Receptionist and Hospitality Management will quickly teach you the must-have skills needed to start in the relevant industry.
This Hotel Management with Hotel Receptionist and Hospitality Management course covers everything you must know to stand against the tough competition in the Hotel Management with Hotel Receptionist and Hospitality Management field.
The future is truly yours to seize with this Hotel Management with Hotel Receptionist and Hospitality Management. Enrol today and complete the course to achieve a Hotel Management with Hotel Receptionist and Hospitality Management certificate that can change your professional career forever.
Enrolling in the Hotel Management with Hotel Receptionist and Hospitality Management course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
After studying the Hotel Management with Hotel Receptionist and Hospitality Management course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.
Upon successfully completing the Hotel Management with Hotel Receptionist and Hospitality Management course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
This Hotel Management with Hotel Receptionist and Hospitality Management is suitable for anyone aspiring to start a career in Hotel Management with Hotel Receptionist and Hospitality Management; even if you are new to this and have no prior knowledge on Hotel Management with Hotel Receptionist and Hospitality Management, this course is going to be very easy for you to understand.
And if you are already working in the Hotel Management with Hotel Receptionist and Hospitality Management field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.
Taking this Hotel Management with Hotel Receptionist and Hospitality Management course is a win-win for you in all aspects.
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education.
This Hotel Management with Hotel Receptionist and Hospitality Management course has no prerequisite.
You don’t need any educational qualification or experience to enrol in the Hotel Management with Hotel Receptionist and Hospitality Management course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Hotel Management with Hotel Receptionist and Hospitality Management course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
| Introduction to Hotel Management | |||
| Hotel Business Administration | 00:15:00 | ||
| Type of Hotels | 00:15:00 | ||
| Hotel Administration Structure | 00:15:00 | ||
| Hospitality Management | |||
| Introduction to Hospitality Management | 01:00:00 | ||
| Characteristics of the Hospitality Industry | 00:15:00 | ||
| Relationship Between the Hospitality Industry and Tourism | 00:15:00 | ||
| Influences Which Affect the Industry | 00:15:00 | ||
| The Development of the Hospitality Industry | 01:00:00 | ||
| Hospitality Brands | 00:15:00 | ||
| Accommodation | 01:00:00 | ||
| Food Service | 01:00:00 | ||
| Successful Quality Management | 01:00:00 | ||
| Housekeeping, Engineering & Security | |||
| Housekeeping | 00:15:00 | ||
| Engineering Department | 00:15:00 | ||
| Security Departments | 00:15:00 | ||
| Human Resource Management | |||
| Human Resource Management | 01:00:00 | ||
| Roles of HRM | 00:15:00 | ||
| Quality Management | |||
| Quality Management | 00:15:00 | ||
| Marketing | |||
| Marketing | 00:45:00 | ||
| Market Strategy in Hotel Industry | 00:30:00 | ||
| Interdepartmental Communications Skills | |||
| Interdepartmental Communications | 00:15:00 | ||
| Communication Skills | 00:45:00 | ||
| Hotel Receptionist | |||
| An Overview of Hotel Reception | 01:00:00 | ||
| Hotel Reception Standard Procedures | 00:30:00 | ||
| Communication Skills Required for Hotel Reception | 01:00:00 | ||
| Customer Service in Hotel Reception | 00:30:00 | ||
| Telephone Handling in a Hotel | 01:00:00 | ||
| How to Handle Difficult Hotel Guests | 00:40:00 | ||
| Administrative Skills as a Hotel Receptionist | 00:30:00 | ||
| Computer Skills and Programs | 00:15:00 | ||
| Brand Standards in the Hospitality World | 00:25:00 | ||
| Being a Team Player: Working with Other Hotel Departments | 00:15:00 | ||
| Safety and Security in the Hotel | 01:00:00 | ||
| Sales and Marketing as a Hotel Receptionist | 00:30:00 | ||
| Dressing the Part: Creating the Professional Look in Hospitality | 00:15:00 | ||
| Keeping Stress Under Control on the Job | 00:30:00 | ||
| Legal Issues in Hospitality | 00:30:00 | ||
| The Future for Hotel Receptionists | 00:30:00 | ||
| Hospitality | |||
| Introduction to Hospitality | 00:15:00 | ||
| Characteristics of the Hospitality Industry | 00:15:00 | ||
| Relationship Between the Hospitality Industry and Tourism | 00:15:00 | ||
| Types of Accommodation | 00:15:00 | ||
| Types of Room | 00:30:00 | ||
| Types of Hotel Guests | 00:15:00 | ||
| Mock Exam | |||
| Mock Exam – Hotel Management with Hotel Receptionist and Hospitality Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Hotel Management with Hotel Receptionist and Hospitality Management | 00:20:00 | ||